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The Philippine call center sector, called the sunshine industry a few years back, is set for even brighter days ahead as it receives a much needed boost with the release of a language training software that aims to teach Juan dela Cruz how not to mix his Fs and Ps and speak better English.
The Department of Science and Technology (DOST), through its sectoral council, the Philippine Council for Industry, Energy and Emerging Technology Research and Development (PCIEERD), in partnership with the University of the Philippines Diliman, launched the trial version of the software, called the “Learning English Application for Pinoys” or LEAP last November 22 at the Eastwood Richmonde Hotel in Quezon City.
Read more: DOST-funded software to help call center agents, students speak better English
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“A healthy citizenry equals a productive citizenry, equals a productive country.” Department of Science and Technology (DOST) Region XI Assistant Regional Director Elsie Mae A. Solidumthus summed up her talk titled “Why it makes sense to invest in healthcare innovation” during the recent Innovation Expo 2012held at the AbreezaMall in Davao City.